Privacy Policy

Effective Date: [10/2/2025]

Last Updated: [10/2/2025]

The Send (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you interact with thesend.org, sign up for events, or engage with our communications.

We comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) for individuals in the European Union, and the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

1. Who We Are

The Send is a global missions initiative focused on awakening and activating individuals into their missional calling. Our official website is www.thesend.org.

Contact Information

Email: team@thesend.org

Mailing Address: 300 Pacific Coast Highway, Suite 111, Huntington Beach, CA, 92648

2. What Personal Data We Collect

We may collect the following types of personal information when you interact with our site or services:

  • Contact Information: Name, email address, phone number

  • Interaction Data: Form submissions, event sign-ups, preferences

  • Marketing Data: Communication preferences, interest in events or causes

  • Technical Data: IP address, device/browser type, pages visited (via cookies)

  • Engagement Data: Event registration details, partner interest (e.g., “I want to reach a university”)

We do not collect sensitive personal data (e.g., health, ethnicity, or financial account numbers) unless explicitly stated and legally required.

3. How We Use Your Data

We use your data for the following purposes:

A. Marketing and Retargeting

We use personal information to deliver digital ads (e.g., through Facebook, Instagram, or Google) to promote future events and opportunities.

B. Communication

We send email and SMS updates regarding:

  • Event confirmations or reminders

  • Resources and missional opportunities

  • New events or initiatives you may be interested in

All messages include opt-out options.

C. Follow-Up and Missional Partnerships

If you indicate interest in getting involved (e.g., “I want to reach a university”), we may pass your contact information to a trusted local partner organization, but only when:

  • You’ve shown explicit interest in follow-up

  • The partner is aligned with our mission and adheres to basic privacy principles

We do not sell your personal data under any circumstances.

4. Legal Basis for Processing (GDPR)

For users in the European Union or EEA, we rely on the following legal bases to process your data:

  • Consent: When you opt in to receive communications

  • Legitimate Interests: For basic marketing and operational communications

  • Contractual Necessity: When processing is necessary to deliver an event or resource you signed up for

5. Data Sharing

We may share your data with:

  • Advertising and Marketing Platforms (e.g., Meta, Google) to deliver targeted ads

  • Email and SMS Providers (e.g., HubSpot, Twilio) to communicate with you

  • Trusted Missional Partners (e.g., churches or student organizations) if you’ve opted in to connect locally

We do not sell your personal information.

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes above. You can request deletion or opt out at any time.

7. Your Rights (GDPR – EU/EEA Residents)

If you are in the European Union or European Economic Area, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Request data portability

To exercise these rights, email us at team@thesend.org.

8. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

  • Know what personal data we collect and share
  • Access your data
  • Request deletion of your personal information
  • Opt out of the sale or sharing of your personal data (including digital ads)
  • Correct inaccurate data
  • Limit use of sensitive data (Note: we do not collect sensitive personal info)

To exercise any of these rights, please:

📧 Email us at: team@thesend.org

We will respond within 45 days and will not discriminate against you for exercising your rights.

9. Do Not Sell or Share My Personal Information

California law may consider retargeting through platforms like Meta or Google as “sharing” personal information. If you wish to opt out, please visit:

🔗 [Insert link to “Do Not Sell or Share” form]

📧 Or email us directly at [Insert Privacy Contact Email] with your request.

We will honor your opt-out and process it as quickly as possible.

10. International Transfers

If you are located outside the U.S. (e.g., in the EU), your data may be transferred to the United States where our servers and some partners are located. We implement safeguards like Standard Contractual Clauses where required.

11. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from anyone under this age. If you believe we have, please contact us and we will delete it.

12. Cookies and Tracking

We use cookies and similar tracking technologies to improve user experience, analyze traffic, and run advertising campaigns.

You can control cookies in your browser settings or by using our cookie preferences pop-up (if applicable).

13. Limiting Scope to the U.S.

Our services and marketing efforts are primarily intended for U.S. audiences. We do not actively target or promote our offerings to individuals in the European Union.

However, if someone from the EU voluntarily submits their data, we will treat it with GDPR-level care and honor any removal or access requests.

14. Changes to This Policy

We may update this Privacy Policy as needed. The updated version will always be available at thesend.org/privacy with the date of the latest revision.

15. Contact Us

If you have questions or concerns, please reach out:

📧 team@thesend.org

📬 The Send
300 Pacific Coast Highway STE 111
Huntington Beach CA. 92648